Introduction

Welcome to the One Caribbean Music Festival ticketing website (the “Site”), operated on behalf of the Jacho Entertainment Limited, the event organizer. This Privacy Policy outlines how your personal information is collected, used, and shared when you use this Site. While Jacho Entertainment Limited is the primary collector and controller of your personal data, Sun Tixx, as the provider of this Site, will have access to your data in its capacity as the website’s developer and payment processor.

What Information We Collect

We, on behalf of Jacho Entertainment Limited, collect:

• Personal Information: Name, email address, billing address, phone number, and payment details.

• Technical Data: Device type, IP address, browser type, and site usage patterns.

• Event Transaction Data: Details about your ticket purchases, event registrations, and associated financial information.

How Your Data Is Used

Your data is used for the following purposes:

• To enable Jacho Entertainment Limited to process ticket sales and manage event registrations.

• To communicate with you regarding your purchases or event-related updates.

• To analyze usage patterns to improve the functionality of the Site.

Data Sharing

Your personal data will be shared as follows:

• With Jacho Entertainment Limited, for managing the One Caribbean Music Festival event and communications.

• With Sun Tixx, for the purposes of processing payments and maintaining the Site.

• With third-party service providers (e.g., payment processors) solely for delivering services related to the event.

Neither Jacho Entertainment Limited nor Sun Tixx sells your data to any third parties.

Security Measures

Jacho Entertainment Limited and Sun Tixx employ technical safeguards such as encryption to protect your personal data. While every effort is made to secure your information, no system is entirely foolproof, and you use the Site at your own risk.

International Data Transfers

If your data is transferred outside of Trinidad and Tobago, it will be processed in compliance with applicable international data protection regulations, such as the GDPR where applicable.

Cookies and Tracking

This Site uses cookies to track usage, remember your preferences, and improve user experience. You may disable cookies in your browser settings; however, this may affect certain functionalities of the Site.

User Rights

As the data subject, you have the following rights:

• To access, correct, or delete your personal information.

• To withdraw your consent to the processing of your personal data.

• To raise complaints or questions by contacting Jacho Entertainment Limited at [email protected].

Data Retention

Your personal information will be retained for as long as necessary to provide services for the event or as required by applicable law. Once your data is no longer needed, Jacho Entertainment Limited and Sun Tixx will ensure it is securely deleted.

Contact Information

For privacy-related inquiries, please contact Jacho Entertainment Limited at [email protected].